Post by account_disabled on Dec 3, 2023 7:26:07 GMT
Commercial assistance has a dedicated line that allows customers to speak with consultants specialized in the creation and development of their online presence simply by calling 035 5787978. Assistance on purchased products and services is available on 035 5787979 and is divided into administrative assistance and technical assistance . Specifically, technical assistance is organized on two intervention levels of increasing complexity to guarantee timely resolution, even of the most complex requests.
By professional technicians. New telephone IVR that Special Data shows the "right path" The customer who calls the number 035 5787979 is correctly directed towards the resolution of his problem by a new telephone IVR (Interactive Voice Response) which allows you to select different options based on the type of request simply by pressing the corresponding number on the telephone keypad. The guided path simplifies the assistance process and offers greater efficiency in directing requests to the most qualified operator.
Specialization of operators to guarantee timely intervention The extensive training period has allowed all operators to specialize in their areas of intervention to offer increasingly rapid and efficient assistance. The specialization within the team has led to the management of requests based on their specific area of expertise to guarantee customers maximum professionalism and speed of intervention. Remote switchboard management Remote switchboard management Register.
By professional technicians. New telephone IVR that Special Data shows the "right path" The customer who calls the number 035 5787979 is correctly directed towards the resolution of his problem by a new telephone IVR (Interactive Voice Response) which allows you to select different options based on the type of request simply by pressing the corresponding number on the telephone keypad. The guided path simplifies the assistance process and offers greater efficiency in directing requests to the most qualified operator.
Specialization of operators to guarantee timely intervention The extensive training period has allowed all operators to specialize in their areas of intervention to offer increasingly rapid and efficient assistance. The specialization within the team has led to the management of requests based on their specific area of expertise to guarantee customers maximum professionalism and speed of intervention. Remote switchboard management Remote switchboard management Register.